In this post, we list 15 common problems of Antminer S17 Series hash board and corresponding solutions.
Table of Contents
Phenomenon 1: Hash Board is Not Detected
Cause analysis and treatment methods:
1. The flat cable is damaged: power off and re-plug the flat cable; if re-plugging is useless, replace the flat cable;
2. Damage to the hash board: send the whole miner to the nearest repair center for repair or replacement of the hash board;
3. Send the damaged control board to the closest repair facility for replacement or repair.
Phenomenon 2: None of the Three Hash Boards Can Be Detected
Cause analysis and treatment methods:
1. Program error: press the IP key to reset
Antminer S17 reset (reset & restore factory method)
Upgrade firmware without retaining configuration
2. If the hash board is damaged, take the entire miner to the closest repair facility so it can be fixed or replaced.
Phenomenon 3: Fewer Chips
Cause analysis and treatment methods:
1. Program error: reset;
Do not retain the configuration to upgrade the firmware;
2. The power supply is damaged: replace the power supply;
3. The control board interface is damaged: replace the control board interface;
4. If the hash board is damaged, take the entire miner to the closest repair facility so it can be fixed or replaced.
Phenomenon 4: the Chip Displays “XX”
Cause analysis and treatment methods:
1. Program error: reset;
Do not retain the configuration to upgrade the firmware;
2. The power supply is damaged: replace the power supply;
3. The control board interface is damaged: replace the control board interface;
4. Damage to the hash board: send the whole miner to the nearest repair center to repair or replace the hash board.
Phenomenon 5: the Chip Displays “- -“
Cause analysis and treatment methods:
1. Program error: reset;
Do not retain the configuration to upgrade the firmware;
2. The power supply is damaged: replace the power supply;
3. The control board interface is damaged: replace the control board interface;
4. Damage to the hash board requires sending the entire miner to the closest repair facility where the hash board will be fixed or replaced.
Phenomenon 6: the Single Board Hash Rate is Not Enough
The single board hash rate is not enough (more than 2 minutes after booting, more than 5% fluctuating interval)
Cause analysis and treatment methods:
1. Program error: reset;
Do not retain the configuration to upgrade the firmware;
2. The power supply is damaged: replace the power supply;
3. The control board interface is damaged: replace the control board interface;
4. If the hash board is damaged, take the entire miner to the closest repair facility so it can be fixed or replaced.
Phenomenon 7: the Board Has No Hash Rate
The board has no hash rate (the hash rate is not displayed after the power is turned on for more than 2 minutes)
Cause analysis and treatment methods:
1. Program error: reset;
Do not retain the configuration to upgrade the firmware;
2. The power supply is damaged: replace the power supply;
3. The control board interface is damaged: replace the control board interface;
4. If the hash board is damaged, send the whole miner to the nearest repair center or replace the hash board.
Phenomenon 8: the Hash Rate of the Board is 0
Reason analysis and treatment method:
1. The control board interface is damaged: replace the control board interface;
2. Damage to the hash board: send the whole miner to the nearest repair center to repair or replace the hash board.
Phenomenon 9: Insufficient Average Hash Rate
Reason analysis and treatment method:
1. The control board interface is damaged: replace the control board interface;
2. If the hash board is damaged, the entire miner should be taken to the closest repair facility so that the hash board can be fixed or replaced.
Phenomenon 10: a Particular Hash Board Has Several Times the Hash Rate of Other Hash Boards
Reason analysis and treatment method:
1. If the hash board is damaged, take the entire miner to the closest repair facility so it can be fixed or replaced.
Phenomenon 11: the Frequencies of the Three Boards Are All Displayed as 400
The hash rate is either zero or the total miner’s hash rate is insufficient when all three boards’ frequencies are displayed as 400.
Reason analysis and treatment methods:
1. Following a factory reset, the firmware is not upgraded because the configuration was not kept.
Phenomenon 12: the Hash Rate of the Miner is Standard, and There Are No Miners in the Antpool
Cause analysis and treatment methods:
1. You can try switching the Antpool if you think that might be the agent’s cause.
Phenomenon 13: It Is Impossible to Connect to the Antpool
Without Hash Rate, it is impossible to connect Antminer S17 to the Antpool
Cause analysis and treatment methods:
1. Press IP to reset and upgrade the firmware;
2. Hash board damage necessitates either replacing the hash board or sending the entire miner to the closest repair facility.
Phenomenon 14: the Temperature Shows a Negative Number
Cause analysis and treatment methods:
1. The fan is damaged: replace the fan or send it to the nearest repair center for repair;
2. The control board interface is damaged: replace the control board interface;
3. Hash board damage necessitates sending the entire miner to the closest repair facility where the control board can be replaced or repaired.
*You can use it with confidence if the other two hash boards in the miner show the temperature and their hash rates are consistent. When the hash rate is insufficient, however, return the entire miner for repair if the hash board’s temperature is abnormal.
Phenomenon 15: Temperature Display “-“
Cause analysis and treatment methods:
1. The control board interface is damaged: replace the control board interface;
2. If the hash board is damaged, take the entire miner to the closest repair facility so it can be fixed or replaced.
Read more: How to Solve Common Problems Indicated by Bitmain Antminer S17 Series’ Kernel Log
Phenomenon 16: the Temperature Display is Too High
The temperature display is too high (subject to the high temperature indicated in the log, not in the backstage)
How to Copy Bitmain Antminer S17’s New Kernel Log into Text Form
Cause analysis and treatment methods:
1. The fan is installed in the wrong direction;
2. The fan blade is damaged: replace the fan or send it to the nearest repair center for repair;
3. The air inlet is blocked by debris such as dust and willow catkins.): clean the air inlet with a dust removal fan；
4. The ambient temperature exceeds 35℃: reduce the ambient temperature;
5. If the heat sink comes loose or falls off, you can either replace it or send it to the local repair shop for service.
